Rowhire

Nationwide Next Day Delivery
*For online applications received before 11.00am, subject to postcode and an identity check. Delivery is Monday to Friday (8am-7pm) with our designated courier. A signature is required on delivery.
Open Monday to Friday 8:00am - 5:00pm
Call us now on 01790 755 805
CartNationwide Next Day Delivery*

FAQs

Not sure about something? …perhaps it's in our FAQs
  • The WaterRower indoor rower costs £11.49 incl VAT per week to Hire and the Keiser M3 Indoor cycle costs £14.90 incl VAT per week. To apply online just click on 'hire' on any of the relevant pages and you will be taken to a secure part of our website - the whole process taking no more than a couple of minutes. Payment is made by debit card or credit card. If your application is received before 11.00am then we offer a next day delivery service (or pick any other date of your choice) to most parts of the UK. Certain postcodes are on a two day service. For more information on delivery options click on the 'Delivery' section in FAQs.

    When you apply online, you have the choice of verifying your identity by faxing or emailing two utility bills to us (clear details are given to you as you apply) or for an extra one off cost of £5.00 we will perform an identity check and save you the bother. You may send utility bills through the post, but this will delay your application and therefore your delivery date by a day or so.

    There is an initial deposit of £50 to be paid (£25 for Swing Weights). This deposit is held until the machine is returned, provided only normal wear and tear has been suffered by the machine. When you are ready to return your machine, we require 30 days notice from the monthly date of your agreement to terminate. Contracts can only terminate on your monthly anniversary date. You must give at least 30 days notice prior to the anniversary date that you want the contract to end. For example, if your anniversary date is the 10th of every month, and you want your contract to terminate on the 10th of December, you must give notice at least 30 days before this date, so no later than the 10th of November. At the end of the hire period there is a once off charge of £50 (£25 for Swing Weights) to service and clean the machine, ready for its next hire. We will use your initial deposit to pay this final charge.

    The minimum hire period is just three months and thereafter the Hire Agreement will 'roll' until we receive instructions from you in writing to cancel the agreement.

    There are no delivery or pick up charges, either at the start or at the end of the hire period.

    You can keep hiring from us for as long as you wish. If you decide you would like to buy your rental machine from us, then contact us by email and we will work out a price for you based on the age of the machine and the amount of time that you have been hiring.
  • The WaterRower Indoor Rower costs £19.90 incl VAT per week under our PRO Scheme and the Keiser M3 Indoor Cycle costs £24.95 incl VAT per week. The Swing Weights are £8.95 per week.

    With the WaterRower after 11 months of hiring and the payment of a £50 Transfer Fee the machine is transferred in to your ownership. With the Keiser M3 it takes 14 months of hiring and the payment of the £50 Transfer Fee to transfer the machine to you. With the Swing Weights it takes 11 months of hiring and the payment of a £25 Transfer Fee.

    The minimum hire period is still 3 months. If you decide after three months of hiring that the machine is not for you, just let us know and we will pick it up. If you decide to cancel before the machine is transferred to you, there is a Service Charge of £50 (£25 for the Swing Weights) which is payable and this covers the cost of cleaning and servicing the machine ready for its addition to the hire fleet. This is offset against your initial deposit.

    Under the PRO Scheme you will always receive a brand new and unused machine.

    To apply online just click on 'hire' on any of the relevant pages and you will be taken to the hire part of our website - the whole process taking no more than a couple of minutes. Payment is made by debit card or credit card. If your application is received before 11.00am then we offer a next day delivery service (or pick any other date of your choice) to most parts of the UK. Certain postcodes are on a two day service. For more information on delivery options click on the 'Delivery' section in FAQs.

    When you apply online, you have the choice of verifying your identity by faxing or emailing two utility bills to us (clear details are given to you as you apply) or for an extra once of cost of £5.00 we will perform an identity check and save you the bother. You may send utility bills through the post, but this will delay your application and therefore your delivery date by a day or so.

    There is an initial deposit of £50 to be paid (£25 for the Swing Weights). This deposit is held until the machine is transferred in to your ownership when we use this deposit to pay for the Transfer fee referred to above.

    The minimum hire period is three months but thereafter the Hire Agreement will just 'roll' until we receive instructions from you to cancel the agreement. We require 30 days notice to cancel your agreement. Contracts can only terminate on your monthly anniversary date. You must give at least 30 days notice prior to the anniversary date that you want the contract to end. For example, if your anniversary date is the 10th of every month, and you want your contract to terminate on the 10th of December, you must give notice at least 30 days before this date, so no later than the 10th of November.

    There are no delivery or pick up charges, either at the start or at the end of the hire period.
  • If the machine is a Basic Hire machine it may be new or it may be used. If the machine is a PRO Scheme machine it will always be brand new and unused. Likewise, any machine purchased from us as a new machine will be new and unused with full manufacturers warranty. Used machines are thoroughly cleaned and fully repaired and serviced before they go back out on rental - they are always in very good condition.
  • For ease, you can agree to have an identity check done for £5.00. This will be processed immediately and will allow us to proceed with your application straight away. We will need your date of birth and any addresses you have lived at for the last three years to enable us to perform an identity check. This option will be given to you as part of the online ordering procedure.

    Alternatively you can provide us with two utility bills that verify your name and address to the name and address on your application, and to the name and address of the card you are going to use to pay for the machine. They must all match to the person who is hiring the equipment.

    Utility bills we accept are as follows:- Gas, Water, Electricity or alternatively Council Tax, Driving Licence, Bank Statement or Mobile phone bill. We require 2 proofs of this type from 2 seperate sources within the last 3 months (except Driving Licence).

    These forms can then be scanned or photographed with your mobile phone and emailed, faxed or posted to us. If you post bills to us, please ensure they are copies as we will not return them to you. Your application will be delayed by the post and we wont be able to meet any next day delivery obligations. Addresses to send the bills to are supplied as part of the online ordering procedure.

    Please Note: If you choose a delivery address different to your billing address, unless it is a business in which you or a family member work or own, we will require proof of ID for the person that lives at this address.
  • Payment for Basic Hire or for the PRO Scheme is made by regular payment from your debit card or credit card.

    Cards accepted: VISA, VISA Debit and MasterCard
  • We use AES 256 Bit encryption which is described by some IT vendors as 'Military Grade'. Confirmation emails we send to you will not contain full credit card data - for example we will confirm your card by reference to its last four digits only. No payment information is stored on the website - it is transmitted using 256 Bit encryption and immediately deleted. Please see our Privacy Policy for further details. Registered with the Information Commissioner's Office. Data Protection Act 1998 - ROWHIRE LIMITED Registration No. Z1445901
  • FREE! For Basic and PRO Scheme hire, and for new machine purchases, standard delivery and collection is free of charge. Standard delivery is Monday to Friday between the hours of 8.00am and 7.00pm and a signature is required upon delivery. You can upgrade to a Saturday delivery (between 8am and 2pm) for £80, or a weekday timed delivery (between 8am and 10:30am) for £80. These delivery upgrades are available to most, but not all, UK postcodes. Delivery upgrades can be selected as part of the online ordering process and we will get in touch with you to confirm your postcode is OK for the selected delivery option.
  • Our standard delivery is weekdays between 8.00am and 7.00pm and a signature is required from a person over 18 upon delivery. Our delivery company will not just leave the machine in the shed or on the doorstep! If you are not able to stay in to accept delivery we will deliver to your work address or to a neighbour (we will require proof of identification from the person living at the delivery address). We usually manage to sort something out - just call us if in doubt and we will see if we can help. Alternatively we do offer a Saturday delivery or a weekday timed delivery to most UK postcodes. See 'How much is Delivery' FAQ for further details.
  • We deliver to all UK postcodes - that's England, Scotland, Wales and Northern Ireland and all those little islands nearby that have a UK postcode.
  • Standard delivery is usually 'next working day' for applications received and approved before 11.00am. Delivery is between 8.00am and 7.00pm with our designated courier and a signature is required by someone over 18 upon delivery. You can chose any other day to suit, other than a weekend. Saturday delivery can be chosen for an additional £80. Some postcodes, such as parts of Scotland, Ireland and surrounding islands are on a two to three day delivery. Friday applications will usually be delivered on Monday. For extra cost we can deliver to the most postcodes on a Saturday or pre 10.30am. See the 'How much is delivery' question for further details.
  • Height 1143mm, Width 660mm, Length 1244mm. The weight of the machine is 38.5kg out of the box. Maximum permitted user weight is 136Kg. Adjustable Shimano Combo Pedals | Easy Transport | Gravity Based Water Bottle Holder | Dual Placement Comfort Handles | Four-Way Adjustable Seat Position (Up, Down, Forward, and Backward) | Adjustable Handlebar Height | Anti-Slip Belt (Requiring No Adjustment) | Non Wear Magnetic Resistance | Easy to Install | Infinite Resistance Adjustment | Smooth Resistance Shifter | Comfortable Saddle | Virtually Maintenance Free | Unprecedented 3 year Warranty | Whisper Quiet | Multifunction Computer including Watts/Calories/Time/Heart Rate/Cadence/Gear/Trip Distance/Total Distance
  • Height 533mm, Width 558mm, Length 2018mm. The machine weighs 33Kgs out of the box and weighs up to a maximum of 53Kg with water. Maximum user weight 200kgs | Easy Transport | Easy to Install | Easy to live with - looks like furniture and takes up little room when upright | Infinite Resistance Adjustment | Smooth and quiet Water resistance | Comfortable Seat | Virtually Maintenance Free | 5 year Warranty | Multifunction Computer including Watts/Calories/Time/Heart Rate/Cadence/Trip Distance/Total Distance/Time per 500m/Facility to race on line/Splits and lots more
  • We have used and new machines in stock but on very rare occasions certain products may be out of stock. If there is a problem, we will contact you as soon as your order is received (during office hours), to advise and arrange an available delivery date. The online application process is extremely simple and takes just a couple of minutes. If you apply online and get your application to us before 11.00am we can get you a machine next day (see Delivery FAQs at the top of this page for further information). You could be getting fit tomorrow!
  • Rowhire take care of the service and maintenance of Basic Rental and PRO Scheme machines. If there are problems with the machine we may send a part out, send an engineer out, or swap your machine for another fully serviced unit. There are no charges for this, so long as the machine has only suffered normal wear and tear. If the machine was sold to you new it will come with the full manufacturers warranty (see machine warranty FAQ for further details)
  • It's simple to cancel after the minimum three month term. Either send us an email with your full name and address, or login to your customer area and download the cancellation form.

    Please notify us by email that you wish to cancel 30 days before to your anniversary date (the date in the month that you signed your agreement). Contracts can only terminate on your monthly anniversary date. You must give at least 30 days notice prior to the anniversary date that you want the contract to end. For example, if your anniversary date is the 10th of every month, and you want your contract to terminate on the 10th of December, you must give notice at least 30 days before this date, so no later than the 10th of November.

    A return box will be sent approximately 10 days prior to the end of the contract. In the box there will be detailed dismantling instructions, returns labels and a contact for our courier. Please dismantle the machine, attach the labels and ring the courier to arrange to have it back to us within the required timescale (this will be on your email of cancellation).
  • The WaterRower is delivered in two boxes, one weighing about 24Kgs, the other around 14Kgs. It will take about five minutes to remove the packaging (the packaging may be disposed of) and no more than 25 minutes to put the machine together with the alan key provided with the machine. There are just 16 bolts to locate. We provide very comprehensive photographic instructions. It is very simple. We have never had a single customer struggle putting a WaterRower together!
  • The WaterRower is almost maintenance free. Simply pop in a water purification tablet every 3 months or so to keep the water clean. We provide these tablets free of charge. When you have used the tablets we supply with the machine, just call and we will send some more out to you. Other than that the machine just needs a wipe down once in a while!
  • No. The WaterRower Series 4 monitor works off long life batteries, meaning that you are not constrained in positioning the machine near a mains plug and there are no messy cables trailing on the floor.
  • The WaterRower is 533mm High, 558mm Wide and 2090mm Long, weighing in at 33Kgs when out of the box (without water in the tank). When stood upright the WaterRower takes up about as much room as a dining room chair! See 'Technical' FAQs at the top of this page for a full spec.
  • The WaterRower is very quiet in use. It makes a gentle slooshing sound as you row but this will not be heard through floors or through walls. The WaterRower is quiet enough to use whilst in front of the Television without disturbing those around you.
  • The WaterRower is quite happy on carpets, wood floors, stone floors or concrete. It tends not to move even under severe use. Being relatively light at a maximum of 55Kg when full of water, the WaterRower can be used upstairs or downstairs. The machine can be taken outside for rowing, but NEVER left outside.
  • The WaterRower has a manufacturers warranty of 3 years on all components and 5 years on all wooden components. Of course, if you are a Basic Hire or PRO Scheme customer we will maintain the machine for you so that you always have a fully working WaterRower.
  • The M3 is 1143mm High, 660mm wide and 1244mm long. The machine weighs 38.5Kgs out of the box and has a maximum user weight of 136Kg. See 'Techincal' FAQ on the left for a full spec.
  • The M3 is almost totally silent in operation. There is a very slight whispering noise from the bearings and that's about it. No noise could be heard through walls or floors and it is fine to use in front of the television without disturbing other viewers.
  • The M3 has four large rubber feet and is suitable for placement on any floor surface.
  • No. The M3 is completely maintenance free. To take care of the machine it does need wiping down after each use though as sweat is very corrosive. We supply two small M3 towels with each machine for this purpose.
  • No. The Computer Monitor on the M3 is battery operated with a very long life. This enables the machine to be placed anywhere and avoids messy electric cables over the floor.
  • If you are a Basic Hire or PRO Scheme customer, then we look after the machine for you if it gets a problem. For customers buying a machine from us, the M3 comes with a very comprehensive manufacturers 3 year call out parts and labour warranty.
  • The M3 is delivered in two boxes, each weighing around 20Kgs. The courrier will deliver the boxes in to a ground floor room. It will take about ten minutes to remove the packaging (all packaging can be disposed of)and about a further twenty minutes to put the machine together. We provide very compreshensive photographic instructions and there is a total of just 12 bolts to locate. We provide all the tools required. It is very simple, and of the several hundred M3s we have sold and hired we have never had a single customer struggle!
  • The size of the Swing Weight Tower is 87cm height, 37cm width and 37cm depth.
  • The tower holding the Swing Weights weighs 10kg. The Swing Weights are as follows:

    2 x 2kg
    2 x 4kg
    2 x 6kg
    2 x 8kg

    The total weight for the tower and the Swing Weights combined is 50kg.

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Product Guides

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WaterRower Guide

A brief training guide to help you start rowing

Download (PDF)
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Keiser M3 Guide

A quick look at the M3 and correct cycling postures

Download (PDF)
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