What happens if my machine goes wrong
Rowhire take care of the service and maintenance of Basic Rental and PRO Scheme machines. If there are problems with the machine we may send a part out, send an engineer out, or swap your machine for another fully serviced unit. There are no charges for this, so long as the machine has only suffered normal wear and tear. If the machine was sold to you new it will come with the full manufacturers warranty (see machine warranty FAQ for further details)
What happens when I want to cancel
Its simple to cancel. Drop us an email telling us when you would like to cancel, and so long as the minimum three months has expired, we will email you straight back with your cancellation date and simple instructions on how to return the machine using our fully paid for collections service.
How long does it take to get a machine on hire
We always have used and new machines in stock. The online application process is extremely simple and takes just a couple of minutes. If you apply online and get your application to us before 11.30am we can get you a machine next day (see Delivery FAQs on the left for further information). You could be getting fit tomorrow!